How does Branch App work?
Branch is a digital wallet that will help you see and withdraw money from all routes done with us at Club Feast. For you to receive payment follow the steps below:
Why can’t I see my payment on Branch App?
Please make sure all of these requirements are filled before contacting Club Feast for any further questions on receiving payment:
*For Friday routes payment may be longer or available until Monday of the following week
What actions are needed in order to pay you accordingly
ALWAYS have your live tracking function (setting “Always”) enabled in your route so we can calculate delays more efficiently Use your app, mark arrival and end route with proper pictures.
I want to be considered for a route, what should I do?
After scheduling on the app, you must follow the confirmation process with THREE stages:
Your dispatcher will confirm with you via text:
Confirming earlier will make you more likely to be considered for a route. Those who do not confirm or take a long time to confirm will either be considered for a backup route or put on the waitlist. Those who confirm and then do not arrive to the route will be reviewed on reliability
I need to cancel my route, how can I cancel?
If you know you won't be able to complete a route please let your dispatcher know as soon as possible. Canceling on the same day of the route will affect your reliability score therefore affecting the orders and clients that you get assigned.
I have been assigned a route but cannot see it on my app, will I get a route?
You will be able to see your route in your app the previous day after 4:00 PM
How do backups work?
If your dispatcher puts you down for a backup and you accept you might do each of the following things:
In all these cases don’t worry, you will be paid the FULL AMOUNT of time you are a backup, even if you are waiting.
What materials will I receive?
After achieving a high reliability score with us you are qualified to receive Club Feast Hot bags and carts to make your deliveries easier. Please ask your dispatcher where you can pick up your Club Feast Polo shirt.
Is there any dress code?
Please ask your dispatcher for the address where you can pick up your Club Feast Polo Shirt which you must wear for all your deliveries.
Brand Ambassadors must have Long Black Pants, Closed toed shoes, a White or Black button down shirt (no prints) and their Club Feast Polo.
What are benefits of Referring a driver or Brand Ambassador?
How does referring work?
I’ve got all of that, what’s next?
You are ready to deliver with Club Feast. For any further questions, text us.
Remember that to earn the maximum pay per order, you must meet all the requirements asked by your dispatcher.