March 5, 2021
Categories of Personal Information We Collect
We may collect the following information through your use of the Services, that may individually or together with other information identify you (“Personal Information”):
Information commonly ud to identify you, such as your name, physical address, email address, phone numbers and other similar identifiers.
Information about your Feast subscription, purchases or receipt of meals we have delivered to you, ingredients in your delivered meals, and the use of our Services, which includes:
Delivery and dietary preferences;
Information related to returns, refunds and cancellations;
Information about gift orders and referrals;
Information about your interactions with technical and/or customer support; and
Information about your orders, order reviews, and feedback.
Payment information, such as debit and credit card information. When you pay to use the Services, your payment card information goes directly to a payment processing company. Refer to Section 5 for more information.
Basic account information related to your Facebook, Apple, or other third-party account if you choose to register and log in using such an account. This information includes your username and information whether you entered your password correctly. These services are designed so that Feast doesn’t see your actual password for these services – just whether you got the password right or wrong
Information you provide to us when you apply to add your business to our platform. This information includes Restaurant name and address, email address and phone number.
Other information you upload or provide while using the Services, such as when you request technical or customer support, refer other individuals to Feast or share Feast gift certificates.
Usage Data, as described further below.
We also collect information automatically when you interact with the Services (“Usage Data”). To do this, Feast and the vendors we work with – including web analytics vendors and companies that help us market the Services – use various tracking technologies, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve the Websites and your experience, see which areas and features of the Websites are popular, and count visits. Web beacons are electronic images that may be used on the Websites or in emails and help deliver cookies, count visits and understand usage and campaign effectiveness. Usage Data we collect includes:
Internet protocol (IP) addresses;
Internet service provider (ISP);
Files viewed on our Website (e.g., HTML pages, graphics, etc.);
Operating system and version;
Date/time stamp and clickstream data;
MAC address or other device ID (UDID);
Device type; and
With your consent, information about the location of your device as well as information from certain native applications on your device, such as your device’s camera, photo album and phonebook applications.
You can adjust certain settings, such as by turning off cookies in your browser or adjusting privacy settings in our apps, to reduce the amount of information we passively collect from you when you use the Services. Because we use these features to enhance your user experience (such as using cookies to remember your email address when you visit the Services), disabling such features may impact the Services’ functionality.
Your browser settings may also allow you to transmit a “Do Not Track” signal when you visit various websites. Like many websites, our website is not designed to respond to “Do Not Track” signals received from browsers. To learn more about “Do Not Track” signals, you can visit http://www.allaboutdnt.com/.
How we collect Personal Information
We collect many of the categories of information listed above when you affirmatively give it to us or use the Services. You may always choose not to provide that Personal Information to us but note that you may be unable to access certain services or features if they require Personal Information that you have not provided. Email email@example.com to opt out.
Why we collect Personal Information
We collect and use the categories of information listed above in order to get you delicious meals and otherwise provide the Services, to communicate with you about your subscription and the Services, to provide customer support and troubleshooting, to improve our business (including the Services), to deliver targeted ads, for security purposes, for other legitimate business purposes, or as required by law.
Our disclosure of Personal Information
Other service providers may get access to Personal Information so they can help with:
Delivering your orders;
Managing your account and communicating with you, including sending you confirmations, updates, technical notices, security alerts and support and administrative messages;
Fulfilling requests for the Services;
Protecting against, investigating, and deterring fraudulent, harmful, unauthorized or illegal activity;
Providing reports to you based on information collected from your use of the Services;
Providing support and assistance in connection with your use of the Services;
Enhancing your experience with our Websites;
Complying with our contractual and legal obligations, resolving disputes with users and enforcing our agreements;
Monitoring and analyzing trends, usage and activities in connection with the Websites; and
Linking or combining Personal Information from our various sources of Personal Information (described above) to help us understand your needs and provide you with a better experience.
We also share Personal Information with a limited number of other businesses that aren’t service providers. These businesses offer services to Feast, like serving advertisements on our behalf across the Internet, serving personalized ads on our Website, and providing analytics services. Unlike with our service providers, these businesses have not promised to use Personal Information that we provide solely in connection with the Services, and they may use your Personal Information for other purposes.
To opt out of tracking by Google Analytics, click here.
We may also share Personal Information in connection with an asset sale, merger, bankruptcy or other business transaction or with professional advisors such as auditors, law firms or accounting firms.
Last, we disclose Personal Information to courts, law enforcement, and other appropriate third parties when the disclosure is required or authorized by law or reasonably necessary for the protection of our property or legal rights or to enforce our terms of service.
Certain features of the Services permit you to initiate interactions between the Services and third-party services or platforms, such as social networks (“Social Features”). Social Features include features that allow you to click and access the Company’s pages on certain third-party platforms, such as Facebook and Twitter, and from there to “like” or “share” our content on those platforms. Use of Social Features may entail a third party’s collection and/or use of your data. If you use Social Features or similar third-party services, information you post or otherwise make accessible may be publicly displayed by the third-party service you are using. Both the Company and the third party may have access to information about you and your use of both the Services and the third-party service. For more information on third-party websites, services, and platforms, see Section 7.
THIRD PARTY WEBSITES AND LINKS
We may send you communications (including emails, phone calls, text messages, push notifications, and snail mail) to your account regarding transactions initiated by you (such as order status updates and billing receipts), which we need to do in order to offer the Services to you.
We may also send additional communications about the Services, such as newsletters and additional options that may be of interest to you by email and snail mail. We do our best to only send this type of communication to people who want to receive it. If you would like to discontinue receiving these communications, you can update your preferences by using the “Unsubscribe” link found in such emails or by contacting us using the information in Section 11.
Security of your Personal Information
We utilize a combination of industry-standard security technologies, procedures, and organizational measures to help protect your Personal Information from unauthorized access, use, or disclosure. Please be aware that, despite our best efforts, no security measures are perfect or impenetrable. Any information you send us through any means is transmitted at your own risk.
46422 Rilassare Ter
Sterling, VA 20164